ORDER TERMS AND PROCESS
These terms and conditions form part of your order for our products to the exclusion of all other terms required by you. Please read them carefully before placing your order.
The product and underlying technology is in early development. You are agreeing to the pre-funding and pre-order of your product’s development. The technology involved has not existed before, the nature of this development is highly susceptible to significant delays. Therefore, no fixed shipping date can be provided due to the inherit risks involved.
As stated in our Pre Order Update 2.0 dated 14/04/2014, you agree to these new terms for the remainder of the 70% payment, this includes the new performance upgrade and extended shipping deadline. If you do not agree to the new terms of condition's we will provide you with a full refund of your 30% deposit paid.
Once full payment is received (70% remainder) you have accepted these terms and any cancellation/refund policy associated with it below.
Note. You will need to formally email us requesting cancellation of your 30% deposit within a 2 month period to receive your full refund as stated above. This refund policy starts from 14/04/1014. Otherwise your order remains active for the remainder payment and no refund given if the time period is not met.
Shipping times would be provided in our news section. Due to the nature of product, these shipping deadlines may change accordingly. Therefore, there is no fixed shipping date.
We offer a warranty on our products of six months following shipment. If the product fails during that period by reason of a defect in the design or manufacturing, you can return it to us and we will repair or replace it at no cost to you.
We guarantee that on delivery and for at least the duration of the warranty period the products will comply with the specification set out on their product page, including (if used properly) achieving at least the specified hashrate (18 Mh/s or 90 Mh/s as appropriate).
Customer's should be aware that they will be responsible for paying any local import duty and taxes. UK customer’s will pay us the required VAT, but will be responsible for any import duties, as shipment is from a non-EU country.
Viper (Scrypt) Miner (minimum 18-50Mh/s): Price excluding VAT = £1,350
Viper (Scrypt) Miner (minimum 18-50Mh/s): Price including VAT = £1,620
Viper (Scrypt) Miner (minimum 90-250Mh/s): Price excluding VAT = £5,450
Viper (Scrypt) Miner (minimum 90-250Mh/s): Price including VAT = £6,540
Shipping costs are separate and will be included in your total price at checkout. The amount depends on where you would like the product shipped to.
If payment is not made within the period stated on your invoice we may treat your order as cancelled with no refund given.
Cancellation & Refund Policy
Within 0-1 month after receipt of payment: Full deposit will be refunded.
Within 1-3 months after receipt of payment: 75% of the deposit will be refunded.
Within 3-5 months after receipt of payment: 50% of the deposit will be refunded.
5 months + your order will be cancelled as requested, with no refund.
Upon nearing shipment, you will be emailed and requested to provide your updated shipping address (due to the possible long development time). If a customer is unresponsive for 14 days or wishing to not continue with their order, we will cancel your order. And the refund policy as above will be applied.
Please note a cancellation fee of £70 towards handling charges will be applicable along with any cancellation.
Our devices are only used to perform proof-of-work (mining) for all Scrypt based cryptocurrency coins. Be advised that due to the nature of their development our products are subject to change and the final device may be different to what was advertised to you whether on our site or elsewhere.
As you are probably aware, the value of Scrypt based cryptocurrencies is subject to significant fluctuation and to difficulty changes, which are entirely outside our control. We do not give any guarantee as to the level of return you will receive from using our products, and you should not place an order unless you understand the way Scrypt based cryptocurrencies work and the risks involved.
Reselling & third party buying
For now we do not allow orders to be resold and do not acknowledge the reselling of that order if it were to happen. We cannot and do not ‘transfer’ orders from one of our customers to another party. Orders can only be kept with the party that accepted our terms.
If your email is about an existing order, please email [email protected] (for security purposes this has to be from the same email as your order), this is the only way we deal with such issues including requesting refunds, we do not acknowledge any other method of contact or request regarding existing orders as valid.
Law and liability
The rights set out in this these terms and conditions represent the full extent of your rights in respect of the product and all warranties, representations (except fraudulent misrepresentations), conditions and all other terms of any kind whatsoever implied by statute or common law are excluded from your pre-order to the maximum extent permitted by law. We shall not be liable to you for any loss of profit or for indirect or consequential loss suffered by you whether as a result of any breach of these terms by us or as a result of our negligence. These limitations and exclusions of liability shall not apply to our liability: (a) for death or personal injury caused by negligence; (b) under Part 1 of the Consumer Protection Act 1987; (c) due to any breach by us of the conditions and terms as to title or warranty as to quiet possession; or (d) for fraud and fraudulent misrepresentation.
Your pre-order is made under English law and under these terms to the exclusion of all other terms you may seek to impose. You and we hereby agree to the exclusive jurisdiction of the English courts in relation to the resolution of any dispute or difference under your pre-order but we may commence proceedings in any jurisdiction in order to enforce our rights under the pre-order and these terms.